Welcome to Expert Sofa Repair (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit expertsofarepair.in or use our sofa repair services.

1. Information We Collect

We may collect the following information when you use our website or contact us:

• Full name
• Phone number
• Email address (if provided)
• Service address
• Details about your sofa repair request
• Photos or videos you voluntarily share for service assessment
• Any additional information you choose to provide

We may also automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Pages visited on our website
• Date and time of your visit
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Respond to your inquiries
• Schedule and provide sofa repair services
• Contact you regarding appointments and service updates
• Improve our website and customer experience
• Maintain service records
• Comply with applicable legal obligations
• Prevent fraud and protect our business

3. Cookies

Our website may use cookies and similar technologies to improve website performance, analyze visitor activity, and enhance your browsing experience. You can control or disable cookies through your browser settings.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information only when necessary with:

• Our employees and authorized service technicians
• Trusted service providers who assist in operating our business
• Government or regulatory authorities when required by law

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to provide our services, maintain business records, resolve disputes, and comply with legal obligations.

7. Your Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent where applicable
• Contact us with any privacy-related concerns

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services are not intended for children. We do not knowingly collect personal information from children. If such information is identified, we will take reasonable steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the contact details available on our website.

Business Name: Expert Sofa Repair
Website: expertsofarepair.in

For a more complete and professional policy, you can also provide:

• Your support email address
• Your customer support phone number
• Your business address (if you want it listed)

I can also create your Terms & Conditions, Refund & Cancellation Policy, and Cookie Policy in the same professional style so your website has a complete set of legal pages.